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North America download file appears corrupt

General help and technical troubleshooting. Ask for help here if you can't find an answer in the FAQ.
Pnimbly
Posts: 1
Joined: Tue May 14, 2019 9:12 pm

North America download file appears corrupt

Post by Pnimbly » Wed Mar 04, 2020 11:47 pm

Hello. Today a new player (a friend of mine) tried to download from the North American mirror and received a corrupt download. Upon downloading from the European mirror, the file worked perfectly. I don't know if this is client or server side but if so I think it bears investigation.

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RoyBatty
Gary
Posts: 7742
Joined: Sun Apr 27, 2014 10:26 am
Location: Vault 108

Re: North America download file appears corrupt

Post by RoyBatty » Thu Mar 05, 2020 3:52 am

We're aware of the issue. Thank you.
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AlexGraves
Posts: 1
Joined: Fri Mar 06, 2020 3:52 am

Re: North America download file appears corrupt

Post by AlexGraves » Fri Mar 06, 2020 3:56 am

RoyBatty wrote:
Thu Mar 05, 2020 3:52 am
We're aware of the issue. Thank you.
Any chance there's an ETA on a fix/reupload? Didn't see anything in announcements or FAQ.

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RoyBatty
Gary
Posts: 7742
Joined: Sun Apr 27, 2014 10:26 am
Location: Vault 108

Re: North America download file appears corrupt

Post by RoyBatty » Fri Mar 06, 2020 6:50 am

I'll have to talk to Grib, I don't remember how to do it. He's been really quiet lately.
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AbsolutGrndZer0
Posts: 1
Joined: Fri Mar 06, 2020 12:24 pm

Re: North America download file appears corrupt

Post by AbsolutGrndZer0 » Fri Mar 06, 2020 12:25 pm

It seems the Europe file is also, however I was able to successfully extract the Asia file, so that's a workaround for now.

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RoyBatty
Gary
Posts: 7742
Joined: Sun Apr 27, 2014 10:26 am
Location: Vault 108

Re: North America download file appears corrupt

Post by RoyBatty » Sat Mar 07, 2020 3:25 am

the europe one was working as of a couple days ago... seems our hosting is having some issues with data corruption.
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W0lfwang
Posts: 13
Joined: Mon Jan 11, 2016 3:53 am

Re: North America download file appears corrupt

Post by W0lfwang » Tue Mar 31, 2020 1:49 am

I’m having the same issue. I have the GOG version and I live in Mexico (I imagine is the same as the USA version), European and Asian downloads work the same?

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RoyBatty
Gary
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Joined: Sun Apr 27, 2014 10:26 am
Location: Vault 108

Re: North America download file appears corrupt

Post by RoyBatty » Tue Mar 31, 2020 3:13 am

Yeah try em.
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EyeOfFrost
Posts: 4
Joined: Mon Apr 22, 2019 10:33 am

Re: North America download file appears corrupt

Post by EyeOfFrost » Wed Apr 22, 2020 10:06 am

I’m not sure if this is my issue all I can say is last year I had TTW downloaded 0 issues with my hardware I just redownloaded a copy from the US link and it crashes my pc at the same spot every time at around 11000 file marker on the installer no matter what I do and my hardware is completely fine I’ve triple checked and is way over specifications to run TTW so I can confirm this may be the case why I’m experiencing my issue about to try the Europe link and see if my problem stops but my games are both fresh installs and I can’t install it at all without a crash as of recently.

VolatileRain664
Posts: 2
Joined: Wed Apr 22, 2020 12:19 pm

Re: North America download file appears corrupt

Post by VolatileRain664 » Wed Apr 22, 2020 12:20 pm

When is it going to be fixed because I tried downloading it as well

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